Welcome to Flowers Harringay. These Terms and Conditions apply to all customers placing orders for online flower delivery services across Harringay and the surrounding areas. Please read these Terms carefully before placing your order as they set out the legal agreement between you, the customer, and us, Flowers Harringay. By using our website and placing an order, you agree to accept and be bound by these Terms and Conditions. If you do not agree with any part, you should refrain from placing an order or using our services.
These Terms and Conditions apply to all sales and deliveries made by Flowers Harringay to customers using our flower delivery service in Harringay and nearby districts. By making a purchase, you confirm you are at least 18 years old, capable of entering legally binding contracts, and accessing the site from within the UK.
To initiate an order, you must select your desired flower products, provide complete recipient details (including accurate delivery instructions), and confirm your requested delivery date. Orders can be placed via our website at any time; however, processing and delivery times may vary according to the product chosen and your delivery location within Harringay and its surroundings.
After placing an order, you will receive an order confirmation detailing the items selected, delivery address, and anticipated delivery date. This confirmation is an acknowledgement but does not constitute acceptance of your order. Acceptance occurs when we dispatch the flowers.
Our floral arrangements depend on seasonal and regional availability. While we strive to deliver your chosen bouquet, occasionally, specific flowers or containers may be unavailable due to factors outside our control. In such cases, we reserve the right to substitute part of the arrangement with flowers of equal or greater value and similar style and colour, ensuring overall quality and presentation is maintained. Should a significant change be necessary, we will attempt to contact you to discuss alternatives.
All prices displayed on our website are stated in pounds sterling and include VAT unless otherwise specified. Prices are subject to change at our discretion without notice but will not affect orders already placed and accepted. Delivery charges, where applicable, are clearly indicated at checkout before you confirm your order.
We accept major credit and debit cards as forms of payment. You must provide accurate and authorised payment details when placing an order. Full payment must be received and cleared before your order is processed and delivered. Flowers Harringay does not store sensitive card information, ensuring your transactions are secure.
Our delivery service covers Harringay and neighbouring localities. We deliver to residential and business addresses, taking care to ensure every bouquet arrives fresh and in perfect condition. Please specify any particular delivery instructions at the time of ordering. While we endeavour to fulfil all requested delivery dates and times, we cannot guarantee delivery times due to reasons outside our control, such as weather conditions or traffic delays.
If the recipient is unavailable at the time of delivery, our courier will attempt to leave the flowers with a neighbour or in a secure, sheltered location, marked on a delivery card left at the recipient’s address. It is the responsibility of the customer to ensure all delivery information provided is accurate. We cannot be held responsible for failed or delayed deliveries arising from incorrect or incomplete addresses or unavailability of the recipient.
If you need to amend or cancel your order, please let us know at the earliest opportunity. You may cancel an order for standard flower arrangements up to 24 hours before the scheduled delivery date for a full refund. For same-day orders or bespoke arrangements, cancellations are generally not possible once the flowers have been prepared or dispatched.
To request an amendment or cancellation, please contact us quoting your order number. Where changes are possible, we will confirm these in writing. Flowers are perishable and custom-made for each order; as such, your right to cancel does not apply to products which deteriorate rapidly or are personalised per your instructions, in line with your statutory consumer rights.
Your satisfaction is our priority. If flowers arrive damaged or do not meet your expectations, please notify us no later than 24 hours after delivery, providing photographic evidence where possible. We may offer a replacement or full or partial refund for genuine quality concerns, at our discretion.
Returns are not generally possible due to the perishable nature of flowers. Any complaint regarding freshness, quality, or delivery should be raised promptly in order for us to investigate and resolve swiftly.
Flowers Harringay will not be liable for any indirect, special, or consequential losses, including loss of business, profits, or emotional distress arising from the supply or use of any products purchased on our site.
Our total liability to you for any claim arising under these Terms and Conditions shall not exceed the price paid for the relevant flowers in question. This does not exclude or limit liability for death or personal injury caused by our negligence or for fraud.
We are not responsible for any failure or delay in performance where such failure or delay results from events, circumstances, or causes beyond our reasonable control, including but not limited to adverse weather, transport disruptions, or supply shortages.
All content, images, branding, and designs displayed on our website are protected by copyright and other intellectual property rights. These may not be used, copied, or reproduced in any form without our express written consent.
Any personal information you supply for order processing and delivery will be handled in accordance with applicable UK data protection legislation. We only use your data to fulfil orders, deliver services, and improve customer experience. Full details can be found in our Privacy Policy.
These Terms and Conditions and any contract for the purchase of goods from Flowers Harringay shall be governed by and construed in accordance with the laws of England and Wales. Any disputes or claims arising out of or in connection with these Terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Flowers Harringay reserves the right to update or amend these Terms and Conditions at any time, in line with changes to our operations or legal requirements. Updates will be published on our website. It is your responsibility to check for the latest version before placing an order.
If any provision of these Terms is found invalid or unenforceable, it will not affect the validity of the remaining provisions. Our decision not to enforce any term or condition does not constitute a waiver of that or any other right.
These Terms represent the entire agreement between Flowers Harringay and our customers for flower delivery in Harringay and the surrounding areas. By placing your order, you agree to be bound by them fully.
Thank you for choosing Flowers Harringay for your online flower delivery needs in Harringay and the local area.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is 181 Harringay Rd, Harringay, London, N15 3HP.
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Harringay, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Harringay.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
